CineBeta Support Open the app ↗
Support

We're here, wherever
you're watching.

Questions about your account, billing, or a title that won't play? Reach a real person in minutes — no ticket number required.

General Support

Three ways to reach us

All three go straight to the CineBeta team, anywhere in the world. Pick whichever's easiest for you.

WhatsApp

+254 781 156 568

Message us directly for the fastest response.

Open WhatsApp

Telegram

t.me/cinebeta

Join our channel and message us anytime.

Open Telegram

Not sure which one to use? It doesn't matter — anything not covered on this page still reaches us the same way. Just message us on WhatsApp, Telegram, or email and a real person will get back to you.

We're hiring

Help build what the world watches next

CineBeta is a global streaming app for movies, TV and anime. If you want a hand in building it — in any capacity, from anywhere — we want to hear from you.

Engineering

App & Platform Development

Android, web, or backend — ship the features viewers rely on every day, from playback to search.

Content

Content & Programming

Source, license and curate the movies, series and anime that keep our catalogue worth opening.

Growth

Marketing & Growth

Grow CineBeta's audience worldwide across social, community and organic channels.

Support

Customer Support

Be the first reply a viewer gets — on chat, email, or in the community.

Don't see your exact fit? Reach out anyway.

Tell us what you're good at and how you'd use it here. Include a bit about yourself and, if you have one, a link to past work.

Advertise

Put your brand in front of a global audience

CineBeta reaches viewers around the world who open the app to watch, download and talk about movies, TV and anime. That's an audience already paying attention — put your message where they're looking.

GlobalAudience reach
24/7App traffic, every timezone
All devicesMobile, web & more
In-app

In-app placements

Home-screen banners and featured spots seen right where viewers pick what to watch next.

Featured

Sponsored features

A dedicated card or section for a title, a brand, or a launch you want the app to notice.

Direct

Community & social

Reach our audience directly through community channels and campaigns tailored to your goal.

Get rates and available slots

Tell us your goal, timeline and budget — we'll reply with options that fit, not a generic rate card.

Still stuck?

If nothing above fits, that's fine — every channel on this page reaches the same team. Send a message and tell us what's going on. We'll take it from there.